Sync Viber with Byra
Have your Viber and website communication in one place. Receive messages sent to your Viber bot and reply to them directly in Byra.
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Assign Departments
Automatically routes Viber conversations to the specific department of your choice.
User Synchronization
Anyone who messages you will be added to Byra using their Viber profile picture and name.
Notifications
Receive email, SMS, and push notifications when you receive new messages in Viber.
Communicate in Byra
Instantly receive and respond to messages sent to your Viber bot in Byra. The integration supports attachments, documents, photos, videos, audios, and more.
- Send and receive messages
- Real-time two-way sync
- Attachments, media, more
More Features
Byra provides an extensive set of tools for small and large businesses
Media Attachments
Two-way support for GIFs, emojis, images, audio, video, or file attachments. Send multiple attachments at once.
Automatic Translation
Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.
Detect Language
Detect the user's language on the fly by analyzing the user's messages sent to Viber.
Chatbot
Connect the Dialogflow chatbot to your Viber bot and use one chatbot for all channels.
Omni-Channel
Send and reply to Viber messages, emails, chats and more from the admin area of Byra.
Support for Routing
Viber conversations and messages support agent routing and related features.